{"id":4530,"date":"2026-10-16T09:47:16","date_gmt":"2026-10-16T09:47:16","guid":{"rendered":"https:\/\/punaatacama.cl\/terminos-2\/"},"modified":"2026-10-16T09:48:33","modified_gmt":"2026-10-16T09:48:33","slug":"terminos","status":"publish","type":"page","link":"https:\/\/punaatacama.cl\/pt-br\/terminos\/","title":{"rendered":"Termos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4530\" class=\"elementor elementor-4530 elementor-4528\" data-elementor-post-type=\"page\">\n\t\t\t\t<main class=\"elementor-element elementor-element-111d7c4 e-con-full pn e-flex e-con e-parent\" data-id=\"111d7c4\" data-element_type=\"container\" data-e-type=\"container\" id=\"contenido\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<section class=\"elementor-element elementor-element-8d95f1f e-con-full pn container topic-intro legal-intro e-flex e-con e-parent\" data-id=\"8d95f1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7ac06 pw elementor-widget elementor-widget-text-editor\" data-id=\"2a7ac06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"eyebrow\">INFORMA\u00c7\u00d5ES \u00b7 PUNA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffc0bc7 pw elementor-widget elementor-widget-text-editor\" data-id=\"ffc0bc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Sua reserva.<br><em>Tudo \u00e0s claras.<\/em><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-bb3c60a e-con-full pn container legal-copy e-flex e-con e-parent\" data-id=\"bb3c60a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<article class=\"elementor-element elementor-element-f1cd65c e-con-full pn e-flex e-con e-parent\" data-id=\"f1cd65c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b3d77e pw elementor-widget elementor-widget-text-editor\" data-id=\"9b3d77e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Antes de reservar<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-156e32d pw elementor-widget elementor-widget-text-editor\" data-id=\"156e32d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A hospedagem \u00e9 contratada por quarto privativo ou por cama, conforme a op\u00e7\u00e3o escolhida. A capacidade e o tipo de banheiro aparecem no detalhe de cada acomoda\u00e7\u00e3o. Todas as categorias t\u00eam acesso \u00e0s \u00e1reas comuns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-9e3377b e-con-full pn e-flex e-con e-parent\" data-id=\"9e3377b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05dd6eb pw elementor-widget elementor-widget-text-editor\" data-id=\"05dd6eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Pre\u00e7o e confirma\u00e7\u00e3o<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfdd441 pw elementor-widget elementor-widget-text-editor\" data-id=\"bfdd441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O motor oficial do Cloudbeds mostra disponibilidade, pre\u00e7o total, moeda, impostos ou cobran\u00e7as aplic\u00e1veis e condi\u00e7\u00f5es da tarifa antes da confirma\u00e7\u00e3o. Fazer uma busca ou escrever pelo WhatsApp n\u00e3o confirma uma reserva. Confira e guarde sua confirma\u00e7\u00e3o e as condi\u00e7\u00f5es da compra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-35b2057 e-con-full pn e-flex e-con e-parent\" data-id=\"35b2057\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a83018 pw elementor-widget elementor-widget-text-editor\" data-id=\"2a83018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Pagamentos, altera\u00e7\u00f5es e cancelamentos<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2d38b1 pw elementor-widget elementor-widget-text-editor\" data-id=\"d2d38b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aceitamos dinheiro em pesos chilenos, d\u00f3lares e euros; cart\u00f5es de cr\u00e9dito ou d\u00e9bito; transfer\u00eancia e Pix para h\u00f3spedes brasileiros. As formas dispon\u00edveis na reserva online podem variar. Confira quando ser\u00e1 cobrado e as condi\u00e7\u00f5es de altera\u00e7\u00e3o, cancelamento e n\u00e3o comparecimento antes de pagar. Para solicitar altera\u00e7\u00e3o ou devolu\u00e7\u00e3o, fale com a recep\u00e7\u00e3o com o n\u00famero da reserva, sem enviar os dados completos do cart\u00e3o. O cancelamento n\u00e3o gera devolu\u00e7\u00e3o autom\u00e1tica: a solicita\u00e7\u00e3o \u00e9 analisada conforme as condi\u00e7\u00f5es informadas e aceitas na contrata\u00e7\u00e3o e os direitos legais aplic\u00e1veis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-9b7913b e-con-full pn e-flex e-con e-parent\" data-id=\"9b7913b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06380fa pw elementor-widget elementor-widget-text-editor\" data-id=\"06380fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Seus direitos como consumidor<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0e852 pw elementor-widget elementor-widget-text-editor\" data-id=\"5d0e852\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estes termos n\u00e3o limitam os direitos irrenunci\u00e1veis reconhecidos pela Lei chilena n.\u00ba 19.496. O direito de arrependimento e as exce\u00e7\u00f5es legalmente aplic\u00e1veis seguem a legisla\u00e7\u00e3o chilena; uma pol\u00edtica comercial de cancelamento n\u00e3o substitui esses direitos. Para d\u00favidas, solicita\u00e7\u00f5es ou reclama\u00e7\u00f5es, fale com a recep\u00e7\u00e3o por e-mail ou WhatsApp.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-2d6e590 e-con-full pn e-flex e-con e-parent\" data-id=\"2d6e590\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-337ea36 pw elementor-widget elementor-widget-text-editor\" data-id=\"337ea36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Chegada, sa\u00edda e \u00e1reas comuns<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f12f88 pw elementor-widget elementor-widget-text-editor\" data-id=\"3f12f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O check-in come\u00e7a \u00e0s 15h e a recep\u00e7\u00e3o funciona 24 horas. O quarto deve ser liberado at\u00e9 as 11h. Voc\u00ea pode deixar as malas at\u00e9 as 12h sem custo. Combine com a recep\u00e7\u00e3o a perman\u00eancia nas \u00e1reas comuns: at\u00e9 as 16h, CLP 5.000; at\u00e9 as 20h, CLP 10.000. Isso n\u00e3o inclui o quarto ap\u00f3s as 11h. Depois das 20h, \u00e9 cobrada uma di\u00e1ria completa pela tarifa vigente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-4d11dbd e-con-full pn e-flex e-con e-parent\" data-id=\"4d11dbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6266323 pw elementor-widget elementor-widget-text-editor\" data-id=\"6266323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Menores e animais de estima\u00e7\u00e3o<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af81265 pw elementor-widget elementor-widget-text-editor\" data-id=\"af81265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aceitamos menores acompanhados da m\u00e3e, pai ou de um adulto legalmente respons\u00e1vel. Consulte a categoria e a documenta\u00e7\u00e3o antes de reservar. Se vier com animal de estima\u00e7\u00e3o, consulte antes as condi\u00e7\u00f5es e a disponibilidade; a admiss\u00e3o precisa ser combinada previamente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-c63e5e5 e-con-full pn e-flex e-con e-parent\" data-id=\"c63e5e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5596bcf pw elementor-widget elementor-widget-text-editor\" data-id=\"5596bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Conviv\u00eancia e servi\u00e7os<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d99a7b pw elementor-widget elementor-widget-text-editor\" data-id=\"4d99a7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Piscina e quincho: 08h \u00e0s 21h. Cozinha compartilhada: 07h \u00e0s 23h. \u00c9 permitido fumar nas \u00e1reas livres e abertas, mas nunca dentro dos quartos. Respeite o descanso dos demais e as orienta\u00e7\u00f5es na porta da acomoda\u00e7\u00e3o. N\u00e3o oferecemos bar, restaurante, caf\u00e9 da manh\u00e3 nem transfer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-4536d74 e-con-full pn e-flex e-con e-parent\" data-id=\"4536d74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19f68d0 pw elementor-widget elementor-widget-text-editor\" data-id=\"19f68d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Servi\u00e7os pagos<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a37b1bc pw elementor-widget elementor-widget-text-editor\" data-id=\"a37b1bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os quartos privativos incluem uma toalha por h\u00f3spede. Nos dormit\u00f3rios e box, voc\u00ea pode comprar uma toalha por CLP 5.000; n\u00e3o alugamos toalhas. Alugamos cadeados e vendemos tours: consulte o pre\u00e7o e as condi\u00e7\u00f5es antes de contratar. O estacionamento \u00e9 gratuito, com vagas limitadas e confirma\u00e7\u00e3o antecipada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t<article class=\"elementor-element elementor-element-0485490 e-con-full pn e-flex e-con e-parent\" data-id=\"0485490\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be03f78 pw elementor-widget elementor-widget-text-editor\" data-id=\"be03f78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Tours com PUNA<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd6f733 pw elementor-widget elementor-widget-text-editor\" data-id=\"fd6f733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Atendemos consultas, cota\u00e7\u00f5es e reservas de tours pelo WhatsApp oficial. Antes do pagamento, informamos o prestador, roteiro, data e hor\u00e1rio, pre\u00e7o total, entradas, transporte, inclus\u00f5es e condi\u00e7\u00f5es de altera\u00e7\u00e3o ou cancelamento. Preparar uma solicita\u00e7\u00e3o neste site n\u00e3o confirma o tour nem gera cobran\u00e7a; aguarde a confirma\u00e7\u00e3o da equipe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/section>\n\t\t\t\t<\/main>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4530","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termos \u00b7 PUNA Hostel<\/title>\n<meta name=\"description\" content=\"Condi\u00e7\u00f5es de hospedagem e tours, contato do fornecedor e direitos do consumidor em PUNA Hostel, San Pedro de Atacama.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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